100% of customers
recommend this dealer.
5 / 5 Prompt Professional Service
Auburn17 from Auburn State: WA - Washington Age: 55-64
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

Great introduction to generator service. We just purchased a new home with a generator that Washington Electric installed a year earlier. The previous owner had a service contract that they had been paying on. Washington Electric seamlessly honored that contract and performed the service. They showed up right when they said they would (no 4 hour show up window). The service was efficient and thorough. I’ve now signed up for a service contract. I like the discounts that can be given for multi-year contracts.

5 / 5 Easy to work with. Very accommodating.
Susan2017 from Mercer Island State: WA - Washington Age: 45-54
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5
I shopped around and found WA to be the best price on the generator we needed to get. They were easy to work with, thorough and included many items in the purchase price. I would completely recommend getting an estimate from them before making your decision.
Yes, I recommend this dealer.
Excellent service
Barry from Lake Tapps State: WA - Washington Age: Over 65
Responsiveness 4 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

Since my first contact with Washington Electric, the service has been excellent. The installation of our emergency generator to the annual service has been wonderful.

4 / 5 Good Experience
BeepBeep from Maple Valley State: WA - Washington Age: Over 65
Responsiveness 4 / 5 Expertise 4 / 5 Friendliness 4 / 5 Professionalism 4 / 5

From the start to the finish everything went very good. A little short on overall customer service but the process was completed and the equipment is working as presented.

5 / 5 Very Highly Recommended
TR5754 from Issaquah State: WA - Washington Age: 55-64
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

First rate customer service. Prompt initial appointment and installed three weeks later. Walked us through all options (with supporting material), answered questions, helped map out our needs. Clean and efficient installation with thorough explanation of equipment, operating instructions, maintenance, etc. The 11KW generator meets our needs perfectly and product quality is well known. Very happy to have gone through Washington Electric and recommend them highly.

5 / 5 great communication from quote to installation
John from Kirkland State: WA - Washington Age: 55-64
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

The installation went extremely smooth. I was instructed on operation and maintenance of the system.

5 / 5 Superior in Every Way
CPSeattle from Issaquah State: WA - Washington Age: 45-54
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5
When planning / pricing a whole house standby generator, we THOUGHT we knew what we wanted – and originally it was not Generac. However, working with Washington Electric, we landed on a 16 KW unit with automatic transfer that powers everything in the house except for the dryer, dishwasher and disposal. Washington Electric took the time to configure the best value for us – none of the other dealers or retailers seemed that interested in edcucating – only selling. We could not be more pleased with our decision. The generator has worked flawlessly and kept us warm and comfortable through a 2-day snow power outage earlier this year.
Washington Electric just finished the annual service on the unit – it was done on time and their service program seems to be a step above some of the others. Overall very pleased with the investment in the generator and the company we chose to install and provide ongoing service and support.
5 / 5 Can’t Complain
Gotchickens
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

The technician came out addressed and fixed our problem without any difficultly

5 / 5 Fantastic
stroupes from Newcastle State: WA - Washington Age: 35-44
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

Absolutely top notch establishment. We haven’t been able to properly use our generator for years. We used other companies and they never diagnosed the issue and were not available when needed. Zane did an amazing job and the company is efficiently run and responsive to any issues. Even payment methods are seamless. Highly recommend!

5 / 5 Extremely knowledgeable and great service
SParra from Woodinville State: WA - Washington Age: 35-44
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5
The entire process of purchasing and installing a generator was smooth and efficient with Washington Electric. For both the estimate and the actual installation, they arrived on time and were knowledgeable and pleasant to work with. Everyone we worked with, including the office staff, the owner who did the estimate, and the installers, were efficient, responded quickly to questions, and knew their stuff. I also appreciate that they were responsive over email, and all of their paperwork was done electronically and emailed to us, including the estimate and documents from the installation.
The owner Eric came out to do our estimate and was friendly and explained our options thoroughly. When I had some questions after he was gone he also promptly responded to my email with a very detailed explanation. Their quote was significantly less than another local company for the same size generator, and they were recommended by our neighbor, so we decided to go with them.
The installers (Zane and John) were very professional and finished up earlier than expected. They were very thorough and when they were done Zane gave an extensive overview of what they had done, including all of the details of both the transfer switch and the generator itself. Everything looks great, we can’t wait until the power goes out now. 🙂 We also signed up for a maintenance contract so that we can make sure we keep our investment running well.
Overall, this has been a great experience and we wish we had done it sooner.
5 / 5 Great experience
nowsafe from Maple Valley State: WA - Washington Age: 45-54
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

Our experience with this company was very good from first contact until the job was finished. They are knowledgeable, through, and reasonable. The workers are competent, efficient and polite. They took the time to explain everything and make sure we understood how the generator worked. The job site was left very clean.

Would definitely recommend Washington Electric
Kal from Woodinville State: WA - Washington Age: 45-54
Responsiveness 4 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

I would definitely recommend Washington Electric if you are in the market to buy a new generator.

5 / 5 Excellent service
Raluxro from Sammamish State: WA - Washington Age: 35-44
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

Washington Electric LLC were very prompt in scheduling us for the installation. They communicated directly with PSE to upgrade our gas meter and everything ran smoothly. The installation team was very professional and work fast and cleaned up everything after the work was finished.

5 / 5 Great Customer Experience
Nigel from Kirkland State: WA - Washington Age: Over 65
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

From my first call to elicit a quote to the final installation, I received prompt, friendly and professional service. The generator size was tailored to my needs, and the installation was on time and proceeded smoothly. The company apparently installs a lot of generators, and their expertise is apparent in all phases of their operation.

5 / 5 Washington Electric is still providing stellar follow-up service calls.
Al1945 from West Seattle State: WA - Washington Age: Over 65
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

I recently have experienced my 2nd annual inspection for my 22Kw Generac unit. I have found the operation is still functioning satisfactory, & I welcome the safety & security aspect of it operation. I have undergone 2 instances of actual power outages, since I have it installed. I selfishly find a true relief that my home was still completely functioning as designed, despite that the rest of my whole neighborhood was completely dark.

5 / 5 An outstanding dealer
philpott from Sammamish State: WA - Washington Age: Over 65
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

I was very impressed with Washington Electric during the installation of my new Generac standby generator, beginning with my initial contact with Eric, with the work scheduling by Betsy and the three technicians that performed the installation and checkout of the system. I will definitely recommend this company to my family and friends.

5 / 5 great job
generac from Newcastle State: WA - Washington Age: 55-64
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

Zane and Brooks were professional and responsive. Walked me through the set up and process. Did not rush me. Thank you for your assistance. Much appreciated.

5 / 5 Washington Electric is the Best!
ChallengerSRT from Bellevue State: WA - Washington Age: 55-64
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

Great customer service, from the moment Eric came to give me an estimate until the day installation was complete. Very thorough and professional, on time and friendly, met my needs by minimizing the time power would need to be off…I have a home office and wanted to stay online as long as possible during the process. Eric and Brooks did a superior job, I would definitely hire Washington Electric again!

5 / 5 It took a while to get them here but they finished the job in one day.
groot10 from Auburn State: WA - Washington Age: Over 65
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

My old generator went out last Spring. It took a few weeks for me to find WE and then a few more weeks for WE to send a repair crew over (they did not discover the problem) and then a few more weeks to get a bid for a replacement. Once that was done, it took a few more weeks to get the new generator installed (completed mid December). I’m very pleased with the quality of work and the generator installed.

5 / 5 Top Notch!
ShimizuFamily from Renton State: WA - Washington Age: 45-54
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

Just had our generator installed and we could not be happier. Eric and Brooks did a great job doing the install and explaining everything that had to be done. It was a seamless install and I cannot wait for the power to go out and we’ll be the only ones on our block with full power to our house. From beginning to end, the whole process was great from consultation to see what size generator would meet our needs to the final installation. You will not be disappointed with this team of folks at WA Electric and you’ll be equally as happy when you have power when no one else does.

5 / 5 WA Eletric a great source for your Eletric needs
Nfoltz1965 from Black Diamond State: WA - Washington Age: 45-54
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

WA Eletric was excellent and I would recommend them for anyone who has a need for Eletric services they are knowlagable and seek to provide a top notch service.

5 / 5 Great Service!
Kathleen from Burien State: WA - Washington Age: 55-64
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

Just had my 8k generator installed yesterday. Zane and his crew did a terrific job. Very happy with results, feeling much better about the next storm!

5 / 5 Made everything very easy.
Sparkle from Renton State: WA - Washington Age: 35-44
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

Washington Electric was knowledgeable and very helpful. They walked me through all the different choices, came to my house quickly, worked hard to get in as soon as they could. The city inspector even noted what nice electrical work they did. Definitely recommend.

5 / 5 Outstanding Dealer & Employees
Jim from Kent State: WA - Washington Age: Over 65
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

Washington Electric in Kent, WA has performed annual maintenance on my Generac Generator the last two years. They always do an outstanding job. This week, the power to our home went out, and the Generac Generator started, but the electricity did not switch over to the standby generator. I called Washington Electric and their employees, (Eric, Michelle and Katherine) were really helpful and walked me through basic troubleshooting to see if they could fix the problem over the phone and save me a service call. Eric was able to fix the problem over the phone and saved me $169, and also gave me a couple troubleshooting tips going forward. The customer service skills of all 3 Washington Electric Employees were outstanding, as well as the techs who have come out to the house to perform the annual generator maintenance. Very impressive!! Thank you!

5 / 5 Great service
Blackhawks68 from Renton State: WA - Washington Age: Over 65
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5
We had Washington Electric out this past August for a recommended service check-up of our generator.They were very easy to work with and schedule a date and time that fit in our work schedules. The technician that arrived was right on time and very helpful in explaining all that was done on this service and answered all my questions of what could do in between normal maintenance service by them.
This is a very friendly business to work with and they will answer any questions you may have.
I highly recommend them for servicing your generator.
5 / 5 Zane, Eric, and John are the best
Drew from Covington State: WA - Washington Age: 25-34
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

So my father has ALS and we wanted to get a backup generator system to make life easy on my mother and take care of all the medical devices running in the house. To start off, Eric came by and gave us an appraisal, very straight forward, honest, and helped figure out the best plan for us to optimize everything the best way possible. Put our mind at ease and helped make the decision process very easy. Then the day of installation came and Zane and John showed up early and got to business. They had to pull a huge rhododendron out for us and level the ground which they made look easy, the installation was extremely clean with running the gas and power lines, Zane then took the time to try and test which breakers we wanted throughout the house on the generator and then gave us a walkthrough when all done. We can’t say enough good things about our experience with these guy. Exceptional job with everything they did and I highly recommend them if you’re looking into putting in a generac.

5 / 5 Outstanding dealer!
Bob7717 from Covington State: WA - Washington Age: 25-34
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

The dealer does nothing but Generac generators. They know there stuff and are very willing to work with you on getting the right setup for your home or company. My only concern is you have to wait your turn. They are a very busy company due to the fact they are good at what they do!

5 / 5 They know their stuff !
TristanR from BURIEN State: WA - Washington
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

Zane came out and serviced our generator today. He explained everything he did and answered all of our questions. We will sleep much better this winter knowing our generator is in running order. This being our first home with a back-up generator, we knew little about the process. Now we do ! Thanks Zane !

5 / 5 Great Service
BB from Issaquah State: WA - Washington Age: Over 65
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

Our annual maintenance was performed by a courteous technician who showed up exactly on time and kept me posted of his progress.

5 / 5 Perfect service from a vendor as you would expect!
Don44 from Bonney Lake State: WA - Washington Age: 45-54
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

Used them 3 years now to install and service my 20K Generac unit. Perfect service. Always on time. Price is fair for service received.

5 / 5 Excellent from initial contact through completion
Dan from Seattle State: WA - Washington Age: 55-64
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

I’m very impressed with Washington Electric’s service – from our initial telephone contact to arrange the appointment,through the technician’s timely arrival and completion of annual maintenance on our 8KW through to the promptly emailed invoice and prepaid discounted contract covering next year’s maintenance. I appreciated the technician’s suggestion on how to level the base of our four-year-old machine to avoid potential problems.

5 / 5 Professional and conscientious team
LJ62 from Woodinville State: WA - Washington Age: 45-54
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5
I had my generator installed on 8/24/2016. It was a pleasure working with Eric and his team. Kurt did our install and I was very impressed with his work. I was patient with me and answered all my questions. He provided us with plenty of warning as to when the electricity would go out. He was careful and ensured that the right circuits were included in the generator panel. Lastly, he was clean, neat and his work was tidy.
This past weekend, the electrical inspector came and he was very impressed with the quality of the work. He commented, “I wish all electricians took this kind of pride in their work.” I would definitely recommend Washington Electric.
5 / 5 Great service!!!
Pop from Bellevue State: WA - Washington Age: 25-34
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

Good price. Great service. Took 2-3 weeks for appointment- worth the wait.

5 / 5 they were on time and are professional
termite from issaquah State: WA - Washington Age: Over 65
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

as above….knew what to do, cleaned up well and easily talked about what they were doing and why.

5 / 5 Fast and non-bureaucratic
OtterLanding from Mercer Island State: WA - Washington Age: 45-54
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

Our contractor installed our Generac generator, but we didn’t have someone to service it. A quick call to Washington Electric took care of it. Easy, knowledgeable and on time.

5 / 5 knowledgeable, courteous and professional
ACS from Woodinville State: WA - Washington Age: Over 65
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

The installation team arrived on time, completed the installation in a professional and courteous manner and welcomed questions along the way. Very pleased

5 / 5 Exceptional Service
Annabelle from Seattle State: WA - Washington Age: Over 65
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

Washington Electric has been very professional: timely scheduling; technician on time or even early; shows the work afterwards; and this year alerted me to a battery problem. I have complete confidence in this company; have never had any issue in the 4 years the generator has been serviced by them. It is a relief to know the generator is well maintained.

5 / 5 On time and very professional.
duck from Bonney Lake State: WA - Washington Age: Over 65
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

The office calls to schedule appointment. Several payment options offered.They show up on time and perform outstanding work.

5 / 5 Excellent company
nancy from University Place State: WA - Washington Age: Over 65
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5
Installers arrived on time, worked efficiently, & kept me in the loop. I was notified of upcoming power outages including length of time.
Questions were explained clearly and in detail. Couldn’t ask for more.
Office personnel is the greatest – knowledgeable, efficient and most pleasant. I am totally satisfied.
5 / 5 Set a standard of Excellence
Otterwork from Kent State: WA - Washington Age: Over 65
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

Brooks came out today to service my Generac Generator. Because he was new Eric the owner showed up to make sure that everything was done correctly. They checked everything thoroughly to make sure the machine would run correctly until the next service. The office notified me the day before that they came and again the day after just to check on the service. Brooks was very professional and accommodating. He explained why he was doing every task. The standard of service is rated in the #1 category.

5 / 5 Great annual maintenance
Jeff from Bellevue State: WA - Washington Age: 45-54
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5
Washington Electric came by to perform annual maintenance on my generator.
They did a through, complete job (I watched for most of it), explaining what they were doing when I asked. Part of my alertness was to consider performing it myself in future years. After seeing what they performed, I’m much more comfortable having them take care of it (I’m no expert on small engine maintenance, not to mention knowing what to check on the transfer switch).
They even carefully cleaned the exterior of the unit, making it look brand new again. I was thinking I should get out there and clean the exterior; no need for that anymore! 🙂
They did a great job, and I’ve now signed up for Washington Electric’s 5-year EZ service plan.
5 / 5 Great service and personnel!
DavidV from Renton State: WA - Washington Age: Over 65
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

These folks have kept our 7 year old 10KW in perfect running order. They are polite and attentive and capable. I just signed a 5 year maintenance agreement with them, and I know we will be happy with the result. Highly recommended!

5 / 5 1st review I ever left
James from Fife State: WA - Washington Age: 35-44
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

Great experience with this company. never wasted my time with reviews before.

5 / 5 Professional and reliable
Woodin06 from Woodinville State: WA - Washington Age: 35-44
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

We’ve been working with Washington Electric for about two years and they’ve always been reliable, on-time, very friendly and they take measures to make sure the job is complete and up to our expectations.

5 / 5 Our technician Kurt was great!
Don from Bellevue State: WA - Washington Age: Over 65
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

We have nothing but excellent service with your company technicians, especially Kurt. He went out of his way to help and explain the repairs.

5 / 5 Great communication, no hassle
andrew from Seatac State: WA - Washington Age: 35-44
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

They have someone answering the phone during business hours, no answering machine. They’re service guys are professional an competent, a rare find.

5 / 5 Personable, Professional & Good Value
Tahomagrad from Woodinville State: WA - Washington Age: Over 65
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5
Eric: is a very personable & knowledgeable; he is the Supervising Electrician. He provided several price options that I appreciated–from basic & essential to options that addressed my specific concerns.
Tyler: is a professional electrician who completed the install. Answered all my question and was very thorough. He had me double check all circuits to be transferred. He even lighted all my gas appliances after reconnecting the gas.
Value: very reasonable compared to others and was true to their word. That–in this day and age–is worth a lot! I highly recommend Washington Electric.
5 / 5 My generator earns it keep !
Carajojo from Sammamish State: WA - Washington
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5
I don’t enjoy when the power goes down and I had to get the house up and running with our old system ~ you never know how long the power will be out so you leave it until the house is cold before taking action! My husband travels a lot and in the last windstorm we lost power for 2 days ! But 17 seconds after all went dark I just powered on thru with a nice warm house and life functioning as per normal ~ so it has earned its keep this year.
Caroline Brown
5 / 5 Great Service !
Judylew22 from graham State: WA - Washington Age: 55-64
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

I am always happy with Washington Electric’s crew……Tyler did service on my generator , as I have done every year, and did an excellent job ! I would highly recommend Washington Electric for their excellent service and professionalism, for any services for generator install and maintenance.

5 / 5 5 stars all around
Don from Federal Way State: WA - Washington
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

If you want a great generator & outstanding service, Washington Electric is the place to call.

5 / 5 Great from start to finish
Deb from Federal Way State: WA - Washington Age: 55-64
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

First, the quote blew me away, it was thousands less than the company working out of Costco. Everyone I spoke with was professional,thorough, and followed through. The work crew showed up on time, did a great job, and left no trace other than a great new generator.

5 / 5 AWESOME!!!
Hojo from Lake Forest Park State: WA - Washington Age: 55-64
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5
Washington Electric in Kent Washington installed an 11KW Generac for us yesterday. They are absolutely awesome! They were extremely professional, efficient and all of the technicians were obviously very experienced.
We will not hesitate to HIGHLY recommend this great team!
5 / 5 Professional and Great Follow Through
WarmInWoodway from Woodway State: WA - Washington Age: 45-54
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5
Washington Electric just completed their installation of an 8kw generator for our home, and they were first class from day one. Erik was personable and knowledgeable during the bid process, and their number was very competitive. The installation went just as planned and the crew was on time and respectful.
When the inspector from our Town didn’t make it by to approve the install, W.E. couldn’t leave us with a generator that was up and running (until the inspector signed off). The next day, while waiting for the inspector, a storm hit and knocked out power. We had a new generator and couldn’t use it. We got the inspector out to bless the install, and W.E. worked very hard to come back and fit us into a crazy schedule, providing us the use of our generator immediately! They went out of their way to make this happen, and were very sincere in their efforts. I would highly recommend this company!
5 / 5 Thanks Washington Electric!
Otterwork from Kent State: WA - Washington Age: Over 65
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

Eric and Betsy,
I just wanted to follow up with you and let you know what a great experience we had with you and your team. Each step of the way you were professional and attentive to our concerns and questions. People don’t often buy this sort of thing and you gave us confidence that we were buying the product that best fit our needs. The day of installation was as smooth as it gets. My wife tells me how professional and personable the install team was and they made sure to listen to all our specific issues and power needs. We will definitely recommend you to anyone who asks.
Thank you,
K & R

5 / 5 Friendly, responsive, and easy to deal with
Bill from Kirkland (or Oregon) State: WA - Washington Age: 55-64
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5
Washington Electric installed a generator in my 98 year old grandparents home a few weeks ago. I found them great to deal with and would highly recommend them to others looking for the services they provide.
Eric is the best!!!!!! He worked was very kind to my grandparents and provided excellent professional service. He took extra time to explain how the system works and instilled confidence in their decision to install this equipment. Amanda is also very helpful and responsive. You could not ask for a more pleasant person on the other end of the phone.
Washington Electric – highly recommended!
5 / 5 Excellent professional operation.
Suena1 from Woodinville State: WA - Washington Age: Over 65
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5
They installed this 22kw unit about a year ago. The install was neat and went very well. About a month later it ran for 13.5 hours. Worked as advertised! Great! It also ran for couple of short outages last week.
They called me for the annual maintenance and Zane arrived to the minute of the agreed time window. Very professional. Explained everything that he did. We got a new stove that required a four wire in place of the three wire. I was concerned that the electricians had compromised the connection of the stove to the loan shedding box. Zane tested this for me and confirmed that all was as intended. His extra effort is much appreciated. This unit really brings peace of mind!
5 / 5 Great service
NR from North Bend State: WA - Washington Age: 45-54
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

Great installation & annual maintenance. Friendly people!!!

5 / 5 Excellent Company
Larry79 from Issaquah State: WA - Washington Age: Over 65
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5
Out of 15 generator local dealers we narrowed it down to three which we asked provide an estimate. Where Washington Electric stood out was the quote was provided during the first visit by Eric (the owner) and the price was very reasonable.
Eric and Kurt arrived promptly to install the generator and had most of the work done the first day. They finished up the second day and easily passed the inspections. They had everything working before they left. The installation quality was very impressive.
5 / 5 Great experience start to finish!
Kathy from Maple Valley State: WA - Washington Age: 55-64
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

We had WA Electric install a Generac generator for our home. The quote was thorough and competitively priced. Install was handled with professionalism and courtesy from start to finish. After the install, everything was put back in it’s place and a clean-up was done. We were given a detailed explanation of everything we needed to know. We would definitely recommend WA Electric and would use them again.

5 / 5 Washington Electric was a great company to work with.
benchmade366 from Sammamish State: WA - Washington Age: 35-44
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5
Washington Electric was a great company to work with. Very nice, professional, and a great experience overall.
We got the 8kW built in generator to protect us from our occasional winter outages. The decision to get this product was made easier now that we have 2 small children. We not only got the necessary items on the generator but have almost all of our home circuits included. I feel confident that our decision will pay itself off in a couple years.
Thank you to Washington Electric for the great job installing our built in Generator!
5 / 5 Please read this review, these guys are the best!
JPond
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5
I have hired many contractors/construction workers over the years, and only two have shined like Washington Electric. The first time I dealt with them, in 2008, they pulled up in a very nice utility van, I wasn’t sure if they were more style than substance, but it was clear by the time they left that their van was a reflection of success gained through quality work, and a good sense of fair play (pricing).
Now I call these guys whenever there is a problem with my home’s natural gas generator; they also handle the maintenance -change/fill fluids, check the voltage systems, etc. They do solid work that doesn’t require a callback.
It is refreshing to actually get what you’ve paid for (and possibly more), so save yourself some time, money and frustration by calling these guys. You will also be rewarding good work and very pleasant people, which might cause the competition to improve as well. That would be a good thing for everyone 🙂
5 / 5 Generac service
Amy from Auburn State: WA - Washington Age: 55-64
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5
We purchased our home 18 months ago and knew we needed to have the generators yearly service done.
The lady that makes the appt appears to know what she is doing and the service tech also had the knowledge to do the service.
They also charged a little less than the previous owner had paid a local electrician to service.
I will be calling the, back for our yearly service.
5 / 5 Washington Electric did an outstanding job!
Lee from Federal Way State: WA - Washington Age: 45-54
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5

I am thoroughly impressed with Washington Electric’s installation of our new generator. The guys were professional and courteous through the entire process.

5 / 5 Well done with an exceedingly complex installation
TwinDad from Bellevue State: WA - Washington
Responsiveness 5 / 5 Expertise 5 / 5 Friendliness 5 / 5 Professionalism 5 / 5
My installation was becoming more complex due to gas supplier (PSE) requirements. My meter needed to be upgraded, the gas service needed to be upgraded, the meter needed to be moved (so more gas piping needed to be done by Washington Electric to deal with the new location) due to new code requirements. Furthermore, my city inspectors threw a curveball in that they had an issue with something that had never come up before in hundreds of installations.
Washington Electric handled all of this without a hitch. They were very professional, very patient, and very through. They dealt with everything smoothly, and the installation completed successfully and tested out fine.
My only gripe (really a minor one) is that while Washington Electric knew what was going on and when (with PSE), along with how the company was to handle it, I wasn’t always completely in the loop. When I asked questions, my questions were answered, although sometimes it would take a day or so to get the final answer. But this was a minor gripe for an installation with numerous issues to be dealt with.
The work Washington Electric performed was completed with high quality, and the staff was very professional. I wouldn’t hesitate to recommend Washington Electric to others.